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Basics
Deployment
A successful deployment is a must before any information system can correctly perform and add values to your business. We provide one-stop deployment service from trial in real environment, onsite/remote deployment, to in-depth training. Our engineer will work side by side with you to go through data export/import, system parameters initialization and adjustment, user trainings, system documentation, feedback collection and resolution, as well as final online verification and training. We do all these to make sure a successful deployment.
System Maintenance
We provide 1-year free maintenance service since the day when system is officially online. You can directly talk to our technicians through 7/24 hotline. We promise 24-hour response on problem solving for urgent issues/problems.
System Upgrade
We provide 1-year free upgrade since the day when system is officially online. That includes service packs (mainly bug fixes) and functional improvements (many come from our customers’ feedback and of course yours).
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Other Services
Data Migration and Import
Having tons of existing data to deal with? Don’t worry. We will help us design data migration and importation plan, and make it happen.
Data Safety and Recovery
Data safety and recovery are never so important. Today, threats from virus, Internet Trojan, error operations to natural disasters are highly unpredictably. We can help you design a data protection and recovery system based on your business intrinsic. An appropriately designed system with regular backups can eventually help your business survive from those threats.
Host Monitoring
If you want place your server in public data center instead of your own corp. network, we, in that case, provide server health monitoring and regular maintenance service. Our professional technicians will take a good care of your servers by monitoring resources usage issues, potential problems and/or unusual system behaviors. Exceptions can be found as earlier as possible, and solutions will be applied in time to minimize your business loss.
Enterprise Information Security Advice
Based on the assessment over your IT system, we will provide advice on how to make your system more secure. We all know that tt is crucial to protect your business data and IPs. With appropriate setting and configurations, we together can make it.
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| Do contact us if you have any issues! Our mission is to provide enterprises with more secure, much easier and more complete solution and services. |
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